Akeah Hotel Gran Vía

The hotel is in a great location. A metro station connecting to the city centre, but the walk is easy as well. The hotel itself is modern, a lovely roof top pool which was nice to cool off in the afternoons. I didn’t have an issue getting a spot in the sun. Breakfast had a great selection with freshly cooked eggs.

A stylish, clean, and well-located hotel — great for a short city stay in Madrid.The room was always cleaned thoroughly by the housekeeping staff — just the way I like it. That really added to the comfort of the stay.

It is our second time staying in this hotel and might not be the last. This time it was really quick, only for one night, so we did not take advantage of all the hotel has to offer unfortunately like last time. The room was smaller than last time, with view at the internal garden, but we did not mind that as it was only for the night. We would have preferred a larger room in case we were staying for 5-6 nights like last time! The cleanliness standard hasn't changed thankfully! The staff, as always with a smile, and the guy at the bar was lovely.

There is a lot I liked: First of all, the whole staff is very friendly and helpful! My first impression of the very modern (in a good way) looking hotel was that the employees at the reception were very friendly and very helpful giving all important information about the city etc. You feel not treated like a number, but like a person during the whole stay. That is very seldom nowadays & very precious, especially when you travel without company. So I can recommend this hotel also very much for single persons. The room was very clean, and the cleaning worker did an excellent job! They cleaned daily very well. There were enough clean towels, too. The room was nice, with a small refrigerator, a safe, in which also a laptop could be placed, and a coffee machine. They also provided enough coffee capsules with good coffee. After the very good impression at the reception, the next positive surprise was a handwritten message in the room welcoming you personally, leaning against a bottle of Spanish white wine as a welcome present. That was a very personal, nice gesture! The room had a big glass window & a French window to a very small balcony looking over a smaller street and an impressing historical building opposite to the hotel, a ministerio. Calle de San Bernardo is a smaller street with interesting lovely shops, smaller supermarkets around (some open for 24 hours) and not a lot of traffic. When the French window was closed, it was very calm and one could sleep very well. The beds were comfortable. Exceptionally good was the breakfast, available until 11 a.m. during the week in a nice restaurant at the ground floor. They offered a lot of fresh fruits, cereals, nuts, bread, cheese, slice cold meats, also lactose-free products, vegetables. One could order one warm breakfast from the menu, which was freshly prepared like scrumled eggs. I loved the little pool at the rooftop, water temperature: 25 °C, great view. Surroundings: safe, 5 min. to Gran Via.

Location was extremely convenient, the room was very comfortable and quiet considering it was overlooking a busy road. The rooftop was lovely and the pool, though narrow, is long enough to get a relaxing quick swim (when not busy).