Akeah Hotel Gran Vía

There is a lot I liked: First of all, the whole staff is very friendly and helpful! My first impression of the very modern (in a good way) looking hotel was that the employees at the reception were very friendly and very helpful giving all important information about the city etc. You feel not treated like a number, but like a person during the whole stay. That is very seldom nowadays & very precious, especially when you travel without company. So I can recommend this hotel also very much for single persons. The room was very clean, and the cleaning worker did an excellent job! They cleaned daily very well. There were enough clean towels, too. The room was nice, with a small refrigerator, a safe, in which also a laptop could be placed, and a coffee machine. They also provided enough coffee capsules with good coffee. After the very good impression at the reception, the next positive surprise was a handwritten message in the room welcoming you personally, leaning against a bottle of Spanish white wine as a welcome present. That was a very personal, nice gesture! The room had a big glass window & a French window to a very small balcony looking over a smaller street and an impressing historical building opposite to the hotel, a ministerio. Calle de San Bernardo is a smaller street with interesting lovely shops, smaller supermarkets around (some open for 24 hours) and not a lot of traffic. When the French window was closed, it was very calm and one could sleep very well. The beds were comfortable. Exceptionally good was the breakfast, available until 11 a.m. during the week in a nice restaurant at the ground floor. They offered a lot of fresh fruits, cereals, nuts, bread, cheese, slice cold meats, also lactose-free products, vegetables. One could order one warm breakfast from the menu, which was freshly prepared like scrumled eggs. I loved the little pool at the rooftop, water temperature: 25 °C, great view. Surroundings: safe, 5 min. to Gran Via.

Conveniently located at the heart of Madrid with access to all major attractions and entertainment. The property has a hipster and artistic vibe which makes it so unique! I love the LGBTQ themes and the support the hotel shows towards inclusivity. The staff were mostly pleasant and happy to interact especially at the breakfast and bar area. Loves the swimming pool at the roof top.

I booked this hotel multiple times as it is very clean, with modern facilities, central location and very quiet. Luxurious bedding, good quality curtains, soundproofing. It has a restaurant as well (called Tilda) with a bar and a garden terrace. Good selection of food for breakfast and anytime. Aisun and the reception staff were very friendly and helpful. Nice guests in general, everyone around was decent and displayed good manners. I highly recommend this hotel to anyone who appreciates only clean and quiet places. Walking distance to everything.

I had a wonderful stay at this hotel! Everything was excellent. The property was extremely clean, the breakfast was delicious with plenty of options, and the location was perfect for exploring the area. The staff were incredibly helpful and attentive, always checking in to ensure we had everything we needed. The rooms were beautifully designed and comfortable. A special thanks to Daniel at the reception, who went above and beyond to assist us during our stay. Overall, I highly recommend this hotel for its outstanding service and great experience!

Hotel is one of the best I have stayed in! The staff were lovely, they couldn't do enough for you! Breakfast was a very good choice for continental style. They also offer a cooked breakfast menu with a great choice. Location is great, very close to the Metro station and plenty of bars / restaurants. Beds are very comfortable, with good pillows! I had a room with a terrace which was worth the extra!